FAQ


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[toggle title=”Q: How do I sign up?”] A: It’s easy. Just click here and fill out the requested information. [/toggle]
[toggle title=”Q: How long does it take to receive my card?”] A: Please allow up to ten business days until your card arrives in the mail. [/toggle]
[toggle title=”Q: How do I use my card?”] A: Attach your card to your key chain so that you have it at all times. Then all you need to do is show the card at one of our local partners to take advantage of the Happy Valley VIP discounts. [/toggle]
[toggle title=”Q: What information is required to register?”] A: All we need is your name, mailing address and e-mail address. [/toggle]
[toggle title=”Q: Will my personal information be shared?”] A: Absolutely not. We won’t even share it with our local partners. Your information will be used for Happy Valley VIP purposes only. [/toggle]
[toggle title=”Q: What are the discounts I can receive?”] A: You can take advantage of great discounts at any of our partner hotels or local vendors. Click here to see a complete list. [/toggle]
[toggle title=”Q: Does the card expire?”] A: No, it doesn’t. [/toggle]
[toggle title=”Q: Can I get more than one card for family members?”] A: Unfortunately, you cannot. We will only send one card per person. IF you want additional cards for your family, just have your family members register as well. [/toggle]
[toggle title=”Q: What if I lose my card?”] A: If you lose your card, simply notify us via e-mail at happyvalleyvip@shanercorp.com. You will need to provide us with your name so that we can verify your membership. Once verified, we simply will mail you a new one. [/toggle]
[toggle title=”Q: Are there any restrictions at any of the participating vendors?”] A: It is at the discretion of each vendor as to how they wish to restrict their offers. It is possible that offers will change from time to time or be made unavailable. [/toggle]
[toggle title=”Q: What is the cost of my membership?”] A: This is the best part. It’s free!!! [/toggle]
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